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Student FAQ

Overview

What is Triton One?

Triton One is UC San Diego's new equitable access program launching in Fall Quarter 2026. It ensures undergraduate students have all required course materials, digital and physical, by the first day of class for a predictable flat rate of $199 per quarter.

Who is participating in this program?

Undergraduate students are automatically enrolled in Triton One to ensure they have access to required course materials for the first day of instruction. Students may opt out of the flat-rate program by the Friday of Week 2. Students who opt out may still purchase eligible digital course materials individually through Triton Select.

What academic materials are covered by this program?

All required course materials are included in Triton One. Required iClicker access is also included. Materials may be provided in eBook or printed format, including required printed lab manuals and coursepacks when a digital version is not available. Optional, out-of-print, hard-to-find materials, and course supplies are not included.

Accessing Materials

Where can I find a list of everything I need for the quarter?

When you log into Canvas, your personalized Student Homepage will display every course you are registered for and the materials assigned by your professors.

Are my materials physical or digital?

Triton One is a digital-first program. Digital textbooks are the default option. Traditional print textbooks will be supplied when a digital option is not available. Lab manuals and other course materials that are traditionally printed will remain in print as part of the program.

How do I get my course materials?

Most materials are delivered digitally through Canvas on the first day of classes. Publisher courseware, such as McGraw-Hill Connect or Pearson MyLab, is accessed through an integration in Canvas or with a provided URL.

Physical materials must be picked up at the UC San Diego Bookstore at Price Center. You will receive an email notification when your order is ready. Please bring your ID for verification.

Can I download eBooks or use them without internet access?

Content downloaded to the VitalSource eReader app can be accessed offline as long as it was downloaded before the loss of internet connection. Copyright laws may restrict licensed content from being saved as a redistributable file.

How long will I have access to my materials?

Access depends on the material and publisher. Many digital textbooks on Bookshelf can be downloaded to a device and read after the quarter is over. Digital textbooks that are part of courseware are usable only for the quarter in which they were provided unless otherwise noted. Check your Bookshelf account for the material's duration or expiration date.

Am I required to return printed textbooks?

If you remain in Triton One and the applicable course, required printed textbooks are included and are yours to keep. If you opt out or drop a course for which you received printed textbooks, a warning will appear telling you which books need to be returned, by what date, and what you'll be charged if they aren't returned on time.

Choice and Flexibility (Opting Out)

When and how can I opt out?

You can opt out each quarter through the Friday of Week 2.

  1. Use the digital link sent to you by email, or log in to Canvas before the deadline.
  2. Click the Course Materials tab in any Canvas course, then select Switch Programs.
  3. Complete the opt-out process. You will receive a confirmation email from noreply@verbasoftware.com.

If you have trouble opting out, email textbooks@ucsd.edu with your student ID in the body of the email and Opt Out in the subject line.

 

What are my options?

Triton Select: Opt out of the flat rate and purchase individual digital materials through the portal at negotiated prices.

Full opt-out: Opt out of Triton One entirely and purchase materials independently.

Opt-out applies to your full-term enrollment, not individual courses. If you opt out, Triton One access is removed for all courses that term.

Review your Personalized Value Sheet before opting out. For students taking multiple courses, individual digital materials may cost more than the $199 flat rate.

What happens if I opt out?

Your access to all course materials provided through Triton One will end. Access to digital eBooks and publisher courseware provided in Canvas, such as McGraw-Hill Connect or Pearson MyLab, will be removed.

If you opt out or drop a course for which you received printed textbooks, a warning will appear telling you which books need to be returned, by what date, and what you'll be charged if they aren't returned on time.

I opted out but changed my mind. Can I re-enroll?

Yes. Before the opt-out deadline, you can opt back into Triton One through Canvas Bookshelf or the link provided in your opt-out email. In the student textbook portal, select Select Program. After the deadline, email textbooks@ucsd.edu to request to opt back in.

Billing and Enrollment Changes

How much does Triton One cost, and can financial aid be used?

Triton One is a flat rate of $199 per quarter. The charge will be visible in TritonPay and listed as Bookstore TritonOne Textbook Program. Financial aid coverage depends on the individual student's aid package. Students are not required to remain in Triton One to continue receiving financial aid. If you opt out through the deadline, the program fee will be reversed.

What happens if I add, drop, or waitlist a course?

When you add a course, its materials will become available in Canvas. Course enrollment changes can take up to 48 hours to be processed. If printed materials are required, they will display on your Student Homepage and you will receive an email with pickup instructions.

Only students fully enrolled in a course will have access to the course materials provided through Triton One.

I am studying abroad. What do I need to do?

Study abroad courses are not eligible for Triton One. Contact textbooks@ucsd.edu to discuss your options, including opting out and reversing the bursar fee charge.

Support

What if it is the first day of class and I do not see my materials?

If you recently added the class, allow time for the enrollment change to be processed. Check your Student Homepage in the portal for status updates or visit the Help Desk at the UC San Diego Bookstore.

Where can I get help with my course materials?

For help with Triton One course materials, contact textbooks@ucsd.edu. For digital course material access, use the live chat in Canvas Bookshelf or visit VitalSource Help. For physical book pickup, visit the UC San Diego Bookstore at Price Center.

What should I do if I am not receiving emails about the Triton One program?

Please reach out to textbooks@ucsd.edu for assistance.